About BEAK

Reimagining IT infrastructure management through advanced AI-powered solutions.

Built by iLink Digital

BEAK is developed by iLink Digital, a Delaware Corporation headquartered in Seattle, WA, founded in 2002. iLink is a Microsoft Certified Gold Partner and a Global Software Solutions Provider & Systems Integrator.

HeadquartersSeattle, WA • Delaware Corporation
MENA OperationsILINKMULTITECH DMCC, UAE
Microsoft Gold PartnerFounded 2002 • Global Systems Integrator
20+ YearsOf enterprise software experience

Our Mission

Transform IT operations from reactive and manual processes to intelligent, automated, and proactive systems. Replace traditional, siloed tools with a unified, intelligent platform that reduces costs, enhances security, improves employee experience, and enables IT teams to focus on strategic initiatives.

Our Vision

A world where IT operations are invisible, intelligent, and self-healing — freeing organizations to focus on innovation and growth rather than firefighting infrastructure issues.

Enterprise-Grade Architecture

AI ModelsGPT-4o (primary); flexible LLM switching
AI FrameworksLangChain, LangGraph, LangFlow
Agent ProtocolModel Context Protocol (MCP)
StreamingApache Kafka (billions of connections)
Structured DataPostgreSQL
Unstructured DataOpenSearch
Time-SeriesInfluxDB
ObservabilityLangfuse (AI evaluation & auditing)
CloudAzure Private Cloud; AWS, GCP supported
EncryptionAES-256 at rest; TLS in transit
Scale10,000+ concurrent devices per instance
ArchitectureMulti-tenant, purpose-built for MSPs

Go Live in Weeks, Not Months

1

Discovery

Identify infrastructure, pain points, integrations

2

Pilot

Deploy to select departments; test and validate

3

Rollout

Gradual expansion with training

4

Production

Enterprise-wide with ongoing support

5

Improve

Performance monitoring, ROI reporting

Cloud-Native (SaaS)Auto updates, managed infra
On-PremiseMaximum data control
Private CloudDedicated Azure or other
HybridCloud + on-premise mix

Product Roadmap

Released (2025)

  • BEAK AI Studio with MCP support
  • AI Gateway with intelligent LLM routing
  • AI Observability with end-to-end tracing
  • AI Security with validation frameworks
  • M365 License Management module
  • Service Desk AI Agent enhancements
  • Multi-agent orchestration capabilities

Planned Enhancements

  • Enhanced real-time capabilities for critical ops
  • Regional data center expansion
  • Advanced management studio for tenants
  • Improved analytics and reporting dashboards
  • Network equipment monitoring
  • Industry-specific solution templates
  • Enhanced mobile-first capabilities
  • Expanded AI model options

Ready to Transform Your IT Operations?

See how BEAK can reduce your IT costs by 40%, automate 60%+ of routine tasks, and give your team superpowers.

Free trial available No credit card required ROI in 6-12 months